Block management

Major Works Oversight

Scope, procurement, consultation and payment discipline, kept under proper control through the life of the project.

For residential blocks planning major works, we provide the structure: scope review, procurement, Section 20 interface, reporting and close-out. Better than letting cost and communication drift as the project grows.

Who it’s for

  • Blocks planning large repair or refurbishment projects.
  • RTM directors and freeholders who want proper project control before committing spend.
  • Buildings where major works risk has outgrown ordinary recurring management.

What’s included

  • Project setup and scope review.
  • Procurement and consultation coordination where required.
  • Reporting structure, approval discipline and project communication.
  • Close-out support within the agreed scope.

Sits outside the brief

  • Independent surveying, employer's agent or contract administration, unless instructed.
  • A promise to absorb every contractor, surveyor or legal role into one fee.
  • Works funding, insurance negotiation or tribunal handling, unless agreed.

What the proposal sets out

  • The proposal makes clear whether we're overseeing the project alongside specialists or delivering a narrower brief.
  • Section 20, procurement and reporting responsibilities are allocated explicitly.
  • Surveying and contract-certification roles stay separate unless specifically instructed.
Where buildings go wrong

The recurring problems we’re built to fix

Changing managing agents only helps if the new one actually fixes the underlying problems.

No clear line between project management, consultation and approvals.

Concerns about cost drift, weak documentation or poor contractor accountability.

Decision-makers carrying too much project coordination themselves.

How it works

Visible from the start

How we stabilise the building file, reset responsibilities, and start the recurring management rhythm.

Step 1

Assess the project

We review the building condition, likely scope, required specialists and the governance around the project.

Step 2

Set the controls

Procurement, approvals, reporting, consultation interfaces and the role of third-party professionals are agreed up front.

Step 3

Monitor and close out

Reporting, spend, communication and completion documentation stay under control through to project close.

Specialist detail

What this specialist service covers

The scope, controls and delivery detail that matter before you appoint anyone.

What oversight covers

Project setup, specification support, tender coordination, Section 20 interface, contract administration inputs, reporting discipline and close-out. The point is to keep the works governed, not let cost, communication and responsibility drift.

Why owners use it

Major works concentrate financial risk, resident pressure and contractor dependence into a single period. Proper oversight gives decision-makers visibility on scope, spend and approvals before the project becomes hard to control.

FAQs

Questions directors, freeholders and RMC boards usually ask

What’s next

Looking after a building? Tell us about it.

The building type, the current setup, the issues that need fixing first, and we’ll come back with a proper proposal.

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